About Let's Order Online
Its Mission, Vision, Guiding Principles, Core Values
and the Purpose and Role of Its Salespeople
Mission of Let's Order Online, Inc.
Our mission is to provide independent restaurants and local chains with outstanding online ordering services and the ability to use their websites to communicate effectively and effortlessly with their customers. Our products empower those who use them by effortlessly making the Internet an enjoyable tool for better service.
Principles
Our goal is to be the Apple Computer of restaurant online ordering, wowing our customers with innovation and service. To this end:
- We build long-term relationships with our customers by listening to them, learning their wants and needs, and continuously shaping and re-shaping our products and services to fulfill them.
- Anticipatory automation is our mantra. We figure out what is going to be needed and provide it before it is requested.
- Our commitment to Total Customer Care is our most important differentiator. We do what it takes.
- Our employees are our greatest resource. We expect integrity, creativity, initiative, mutual support and respect, and individual judgment. We value and reward excellent achievements. We believe that work enjoyment and company performance are closely related. We support one another in supporting our customers.
- We are committed to being the best at a good price.
- We encourage and use environmentally friendly products and practices.
Vision
We are building a company that creates value by listening to the market and responding to its needs. A company that creates value by listening to one another and supporting one another, a place where we work together to nurture one another in order to grow and become great at what we do. Our products and services become the leading edge in our field. We are seen as the team that leads the pack, creating interest and excitement with every new release. Our customers prize their relationship with us as we are the ones who take care of them, who get the job done.
Core Values
- "What you put your attention on grows stronger in your life." We focus on service, integrity, creativity and "wowing" one another and our customers.
- "The Nature of Life is to Grow." We want to become bigger and greater human beings as we develop better and greater services and products.
- "As you sow, so shall you reap." The law of karma. It is in our own self-interest to be good to one another and to others. We treat one another and our customers with respect. We are here to do good and make the world a better place. We provide a quality product that helps our customers better serve their customers. It is all about providing a valuable product and improving the quality of life.
The Purpose and Role of the Salesperson of Let's Order Online
- Purpose: To provide the intelligence necessary to help the customer make the best buying decision.
- To be the face of the company to the restaurants of the world, sharing with them our product and services to better their businesses. And to be the eyes and ears of the company, faithfully reporting the needs and wants of the market so that we can continually improve our product to make it more valuable and useful to our customers.
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